UPDATE: I hate to be this person however however after leaving a review we went back to the facility and spoke with supervisor. He stated that the owner was unable to provide us a refund due to only having a banking information on file not a card on file…which I then informed him I had received a partial refund of $87.00. I am still missing the other $102.00. He wasn’t sure how to respond but said he would let the owner know and that we would get a call that night. It has been almost two months with no call and no refund.
For almost a year after cancelling my membership they continued to take money out of my account. For months we have gone back and fourth with the owner who stated he could refund a percentage, he can’t do anything due to corporate having to approve the request, or that the full refund would be back in our account within 5 days. Which it was not! We are still actively trying to resolve this issue with the location of Lancaster SC. Our only next step is to go the magistrate office.
Richard Basantes
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December 19, 2024
Extremely Disappointing Experience at Workout Anytime Canton
I am beyond appalled by the discriminatory and unprofessional treatment my wife received at this gym. My wife, a professional bodybuilder, 2018 Arnold Classic champion, and an inspiration to countless women, was unfairly targeted because another member was "bothered" by her taking a phone call. Instead of addressing the issue respectfully or mediating, the owners chose to cancel her membership without cause.
We’ve been loyal members since this location opened, actively supporting and promoting the gym. We even brought in 8x Olympia Champion Lee Haney to your facility. Despite all of this, my wife was disrespected and unfairly treated, seemingly because she is an African American woman and an accomplished athlete.
This incident reeks of discrimination and bias, particularly when the complaining individual doesn’t even embody the fitness standards this gym should strive to promote. It’s a shame that Workout Anytime Canton chooses to alienate its members—especially those who have contributed to its growth—in such a disgraceful way.
Rest assured, this issue will not be ignored. I’ll be addressing it with our attorney and bodybuilding federations, ensuring that this behavior is exposed and condemned. If you’re a person of color or a dedicated fitness professional, think twice before supporting a gym that doesn’t respect its own members.
Grant Champagne
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December 12, 2024
Their Northshore Chattanooga location will DO NOTHING if you are harassed! Their maintenance is also pitiful and the entire system of switching home gyms when you move is broken.
Harassment: Another member of the gym I literally never speak too (this in and of itself might have bugged him) stepped in front of me and told me "I could beat your ass". Later that same day he followed me into the bathroom and started saying stuff at me while I was peeing! When I reported this at first they were supportive and they agreed everything that could be confirmed with cameras was, and nothing the other person said could be verified, but they refused to do anything! Over the course of this "investigation" I spoke to three different people and all three said different things/kept moving the goal post. It's ridiculous and unacceptable they do not take harassment seriously.
Maintenance: Multiple basic things have been broken for months, including the water fountain and benches (they're missing screws so sometimes move out from under you when you sit on them). Earlier the chest fly, leg press, and only urinal were all broken for multiple months too. There are literally holes in the ceiling that leak so they place buckets on the weight floor to catch it. It's been like this for at least three years.
Changing Location: When I first moved to TN I was told I would have to pay +$100 in one time sign up fees so I shouldn't bother changing home gyms. I tried again later and was told no sign up fees but they couldn't honor my rate at my old gym and would have to charge me more per month. Finally near the end of my time here I was told that wasn't correct either; they're either lying or have no idea/no training to handle transferring of memberships.
I've been to many good locations but any franchise that allows locations with harassment and literal holes in the system, as well as a horrible system to switch home gyms, is not a good system.
Edit: This company cares more about money than people and accountability; their response was the most dismissive I've ever read. I was harassed at one of their locations, a location with literal holes in the ceiling, and they never listened to my side of the story just trusting an owner with a spotty track record. They could not care less as long as the franchising checks keep coming in.
Geoffrey Brigante
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November 03, 2024
SECOND REQUEST TO STOP DEDUCTING FROM MY BANK ACCOUNT AT THE BLAIRSVILLE, GA LOCATION. My membership ended in September. You are still deducting $14.99 a month from my bank account. Once on September 26 and once on October 28. It is clear you do not read your emails so check your Google reviews. I expect a two month refund mailed to 101 S. Main Street, Ste 8 Box 1119, Hiawassee, GA 30546. Do not deduct any more money from my bank account.
Dave Danna
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October 04, 2024
A year after moving away this gym (Gaffney Location) charged my card a random $260 during hurricane helene. What an embarrassing local business, such a disgrace to the American ideals of community and faith. No wonder their Gaffney location is rated worse than planet fitness while being more expensive.
Our Address
2325 Lakeview Pkwy Ste 200, Alpharetta, GA 30009, USA
Claim Listing: Workout Anytime Franchising LLC
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UPDATE: I hate to be this person however however after leaving a review we went back to the facility and spoke with supervisor. He stated that the owner was unable to provide us a refund due to only having a banking information on file not a card on file…which I then informed him I had received a partial refund of $87.00. I am still missing the other $102.00. He wasn’t sure how to respond but said he would let the owner know and that we would get a call that night. It has been almost two months with no call and no refund. For almost a year after cancelling my membership they continued to take money out of my account. For months we have gone back and fourth with the owner who stated he could refund a percentage, he can’t do anything due to corporate having to approve the request, or that the full refund would be back in our account within 5 days. Which it was not! We are still actively trying to resolve this issue with the location of Lancaster SC. Our only next step is to go the magistrate office.
Extremely Disappointing Experience at Workout Anytime Canton I am beyond appalled by the discriminatory and unprofessional treatment my wife received at this gym. My wife, a professional bodybuilder, 2018 Arnold Classic champion, and an inspiration to countless women, was unfairly targeted because another member was "bothered" by her taking a phone call. Instead of addressing the issue respectfully or mediating, the owners chose to cancel her membership without cause. We’ve been loyal members since this location opened, actively supporting and promoting the gym. We even brought in 8x Olympia Champion Lee Haney to your facility. Despite all of this, my wife was disrespected and unfairly treated, seemingly because she is an African American woman and an accomplished athlete. This incident reeks of discrimination and bias, particularly when the complaining individual doesn’t even embody the fitness standards this gym should strive to promote. It’s a shame that Workout Anytime Canton chooses to alienate its members—especially those who have contributed to its growth—in such a disgraceful way. Rest assured, this issue will not be ignored. I’ll be addressing it with our attorney and bodybuilding federations, ensuring that this behavior is exposed and condemned. If you’re a person of color or a dedicated fitness professional, think twice before supporting a gym that doesn’t respect its own members.
Their Northshore Chattanooga location will DO NOTHING if you are harassed! Their maintenance is also pitiful and the entire system of switching home gyms when you move is broken. Harassment: Another member of the gym I literally never speak too (this in and of itself might have bugged him) stepped in front of me and told me "I could beat your ass". Later that same day he followed me into the bathroom and started saying stuff at me while I was peeing! When I reported this at first they were supportive and they agreed everything that could be confirmed with cameras was, and nothing the other person said could be verified, but they refused to do anything! Over the course of this "investigation" I spoke to three different people and all three said different things/kept moving the goal post. It's ridiculous and unacceptable they do not take harassment seriously. Maintenance: Multiple basic things have been broken for months, including the water fountain and benches (they're missing screws so sometimes move out from under you when you sit on them). Earlier the chest fly, leg press, and only urinal were all broken for multiple months too. There are literally holes in the ceiling that leak so they place buckets on the weight floor to catch it. It's been like this for at least three years. Changing Location: When I first moved to TN I was told I would have to pay +$100 in one time sign up fees so I shouldn't bother changing home gyms. I tried again later and was told no sign up fees but they couldn't honor my rate at my old gym and would have to charge me more per month. Finally near the end of my time here I was told that wasn't correct either; they're either lying or have no idea/no training to handle transferring of memberships. I've been to many good locations but any franchise that allows locations with harassment and literal holes in the system, as well as a horrible system to switch home gyms, is not a good system. Edit: This company cares more about money than people and accountability; their response was the most dismissive I've ever read. I was harassed at one of their locations, a location with literal holes in the ceiling, and they never listened to my side of the story just trusting an owner with a spotty track record. They could not care less as long as the franchising checks keep coming in.
SECOND REQUEST TO STOP DEDUCTING FROM MY BANK ACCOUNT AT THE BLAIRSVILLE, GA LOCATION. My membership ended in September. You are still deducting $14.99 a month from my bank account. Once on September 26 and once on October 28. It is clear you do not read your emails so check your Google reviews. I expect a two month refund mailed to 101 S. Main Street, Ste 8 Box 1119, Hiawassee, GA 30546. Do not deduct any more money from my bank account.
A year after moving away this gym (Gaffney Location) charged my card a random $260 during hurricane helene. What an embarrassing local business, such a disgrace to the American ideals of community and faith. No wonder their Gaffney location is rated worse than planet fitness while being more expensive.